Who we are
We are a licensed law firm committed to providing high-quality legal services while maintaining the highest standards of confidentiality, security, and integrity. Our experienced team of legal professionals is dedicated to protecting client rights, providing personalized legal guidance, and upholding strict confidentiality with all client interactions. This website serves as an informational resource and a point of contact for our services, allowing clients to submit inquiries, access relevant information, and begin their engagement with our firm.
Information We Collect
Personal Information
When you submit forms or interact with us, we may collect personal information such as:
- Full name and contact details (address, phone number, email)
- Identification details for verification purposes
- Credit card information for pre-authorized retainer installments
- Other relevant personal information required for our services
User Analytics
To improve your experience, we may collect non-personally identifiable information, including IP addresses, browser type, and device type, which helps us enhance the website’s functionality and usability.
Our website uses WPForms with an add-on that tracks user journeys. This allows us to understand how visitors interact with our site and improve the user experience. When you interact with our forms, a cookie may be set to track the sequence of pages you visit and any actions you take on our website.
These cookies and tracking technologies are used solely for analyzing user behavior and enhancing site functionality. They do not collect sensitive personal data but may collect general interaction details, including pages visited, time spent, and navigation paths.
Comments
When visitors leave comments, we collect the data shown in the comment form and the visitor’s IP address and browser user agent string for spam detection purposes. An anonymized hash of your email address may be provided to the Gravatar service to check if you are using it. Once your comment is approved, your profile picture (if any) will be visible to the public in the context of your comment.
Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the source website, which may collect data, use cookies, embed tracking, and monitor your interaction, especially if you have an account with that website.
Data Protection
We are committed to maintaining high standards of data protection and security. Measures we take include:
- Access Control: Only authorized personnel have access to personal data.
- Data Minimization: We only collect data necessary for our outlined purposes.
- Storage Security: Our systems are protected by industry-standard security protocols.
- Regular Audits: Security practices are regularly reviewed and updated.
While we use reasonable efforts to protect your data, no online system can be entirely secure. We strive to mitigate risks through continuous monitoring and enhancement of our security practices.
Confidentiality and Information Security
As a law firm, confidentiality is paramount. We do not share, sell, or disclose your information to third parties, except to:
- Comply with legal obligations
- Protect our rights, property, or safety, or that of our clients or the public
- Work with secure, reputable partners when necessary, such as for payment processing
Use of Information
We use the information we collect to:
- Provide legal services
- Process secure payments for retainer installments
- Improve website functionality and usability
- Comply with regulatory obligations
Data Sharing
If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.
Data Retention
- Comments: Retained indefinitely to recognize and approve follow-up comments.
- Registered Users: For users who register, personal information in the user profile is retained indefinitely. Registered users can see, edit, or delete their information at any time, except for their username. Administrators may also access and manage this information.
Your Rights
If you have an account or have left comments on our site, you may request:
- Data Access: An exported file of the personal data we hold about you
- Data Erasure: Deletion of personal data we hold, except where we are legally required to retain it for administrative or security purposes
Changes to Our Policy
We may update this Privacy Policy and Terms of Service periodically to reflect changes in our practices or legal requirements. Please review this page regularly.
For questions or to exercise your data rights, please contact us at info@paxlaw.ca.